How to submit a request
If you can't find what you need in our help articles, or if you need to ask us a question or send us some information, it's easy to get in touch. Just select Submit a request at the top of this website.
You'll need to fill in:
- Your email address - we'll contact you on this email
- Subject - add a short summary of your request, and you should also see some suggested articles which may answer your request
- First name and last name
- RCPCH member
- RCPCH number - this is what you use to log in to your RCPCH online account if you have one; if you're a member it's also your membership number
- What can we help with - select the best option from the list; this helps us get your request to the right team
- Description - enter as much detail as you think we need
- Attachments - if you have any documents or images to add
Then, select Submit.
What happens after you submit a request
You'll get an email right away with a copy of your request. If you don't see this in your inbox, check your spam or junk folder.
Your request will be forwarded to an RCPCH staff team. We will reply to you as soon as possible and within a few working days. You'll get an email notification when this happens.
If you want to add more detail to your request, you can reply to the email.
Logging in to RCPCH Help Centre
You can log into this Help Centre on your RCPCH online account to access all your requests. You'll log in with your RCPCH number and password - see How can I create an online account with RCPCH?
When logged in, you'll see your name in the top right. Select this and then Requests as shown below.
You'll see the My requests screen. This shows a list of the requests you've submitted, including the subject, and ID number, when it was created and the last activity, and the status (eg Open, Pending or Resolved).